We asked Oona to give us some assistance in redefining the unique selling points of our brand so that all staff could clearly communicate why we offer more to our clients. We wanted to create a new team culture in our constantly changing business and market allowing us to join together in one voice to promote our brand in the UK and rapidly gain market share. The days training was the most well received I have ever experienced, with all the team singing its praises and the coaching Oona provided. The initial benefit to us is that it has created a springboard for us to redefine our unique selling points and put that into practise through all we say,do and show. The training also gave us the opportunity to meet off site and share ideas in a team environment with an expert guide. Our business is already stronger, our understanding of our unique brand clearer and our team more focussed than ever before. I am quite sure that we will realise the benefits of this training as a business for years to come. I, and I am sure my colleagues would have no hesitation in recommending Oona Collins to any business. Her preparation and research was first class and in my opinion her delivery and management of the day unbeatable. We will be calling on her services again in the next few months and we are all very much looking forward to it.